Shipping Policy

FREE Shipping in India on all prepaid orders.
FREE Express Shipping in India on all prepaid orders worth ₹10000 and above.

Dispatch Time

  • Standard: 1 - 3 Business Days 

Delivery Tine (India) 

  • Standard: 5 - 7 Business Days 

Delivery Time (INTERNATIONAL)

  • Standard: 10-15 Business Days

Your item's tracking number will be shared with you via email and WhatsApp in 48 hours after placing an order. 

 

CAN I CANCEL OR MODIFY MY ORDER?

If you wish to cancel or modify your order, please send a dm on Instagram @labeljohri as soon as possible. We will make every effort to accommodate your request. However, once an order has been submitted and dispatched, we cannot guarantee that the purchase can be canceled or modified.

 

DUTIES & Taxes

We ship to over 100+ countries worldwide! When ordering outside of India, the recipient is responsible for assuring the product can be imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country.

Customs, duties, and taxes are non-refundable: so for a shipment that is refused because of unexpected import fees, the cost of the total order including original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Normal customs clearance is 1 business day.

To avoid a delay in receiving your order from customs, we strongly suggest:

  • Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they abandon or return it to the sender.

Please note that orders subject to any sales promotion will be taxed at the true commercial value rather than the 100% discount of the item(s).

If you have any questions regarding your international order, please dm us on Instagram @labeljohri